| General
FAQ |
 |
| I
am a reseller, do you supply wholesale? |
| Do
you ship the products across the world? |
| How
long does shipping take? |
| Tea
FAQ |
 |
| What
is FTGFOP -1S? |
| What
is Darjeeling Tea? |
| What
makes Darjeeling Tea so Exclusive? |
| What
are the Different Flavours associated with Darjeeling Tea? |
| What
is the importance of the Darjeeling Logo? |
| What
should be checked before buying a packet of Darjeeling Tea? |
| What
does Organic tea means? |
| What
does leaf grade tell about a tea? |
| What
does ‘Flush’ mean, when referring to Darjeeling tea? |
| Do
you supply tea bags also? |
| What
are the health benefits of tea? |
| How
do I brew a cup of tea? |
| Pashmina
FAQ |
 |
| What
is pashmina? Is it the same as cashmere and shahtoosh? |
| What
factors contribute to the quality in pashmina shawls? |
| What
size are the shawls? |
| What
does "Standard Ply" or 2 ply pashmina means? |
| What
does "Single Ply" or 1 ply pashmina means? |
| What
is a 100% pashmina, 70% Pashmina 30% Silk Blended
Pashmina and 50% pashmina 50% Silk Blended
Pashmina? |
| what
is a ring shawl? |
| How
much does your color match with the color code I specify? |
| Are
your pashminas genuine? What is the exact fiber they are made from? |
| Do
you sell hand loomed or machine loomed pashmina? |
| |
| I am a reseller,
do you supply wholesale? |
Top |
Yes.
We supply to quite a few online and real world shops internationally.
Most come back to us time and again. Our prices are very competitive and
our quality really is unbeatable. You can contact
us with your requirements and we get back to you in reference
to your enquiry.
|
| Do you ship the products
across the world? |
Top |
Yes, we do the courier through our offical courier company Fedex or its equivalent. Fedex charges as per applicable for transaction on actuals will be charged. The shipping charges may vary depending upon the shipping mode and the country where the porducts are being shipped.
|
| How long does shipping
take? |
Top |
The shipment will be despatched in 3 weeks from the date the order is placed. Express orders tend to arrive within 6 days. Please note however that the times in transit vary depending on your location.
|
| |
| What is FTGFOP -1S? |
Top |
FTGFOP-1S
is the grade of the Tea. FTGFOP - 1S stands for Fancy [or Fine] Tippy
Golden Flowery Orange Pekoe. 'Fancy' is a term also used in the grading
of oolongs.
|
| What is Darjeeling Tea?
|
Top |
According
to the Tea Board Of India - "Darjeeling Tea" means tea which
has been cultivated, grown, produced, manufactured and processed in tea
gardens in the hilly areas of Sadar Sub-Division, only hilly areas of
Kalimpong Sub-Division comprising of Samabeong Tea Estate, Ambiok Tea
Estate, Mission Hill Tea Estate and Kumai Tea Estate and Kurseong Sub-Division
excluding the areas in jurisdiction list 20,21,23,24,29,31 and 33 comprising
Subtiguri Sub-Division of New Chumta Tea Estate, Simulbari and Marionbari
Tea Estate of Kurseong Police Station in Kurseong Sub-Division of the
District of Darjeeling in the State of West Bengal, India. Darjeeling
Tea, when brewed, has a distinctive, naturally occurring aroma and taste
with light tea liquour and the infused leaf of which has a distinctive
fragrance.
|
| What makes Darjeeling
Tea so Exclusive? |
Top |
Darjeeling
Tea is widely and universally acknowledged to be the finest tea, because
its flavour is so unique that it cannot be replicated anywhere else in
the world. It has no equal. Grown in the romantic and mystical mountainous
region of Darjeeling at an elevation of 750 - 2000 metre, the tea is imbued
with an incomparable charisma and quality.
Even the tea pluckers, well aware of the status their produce enjoys throughout
the world, pick only the finest two leaf and the bud to enhance the unique
flavour which has been described as “Muscatel”.
Gifted with these natural elements, the simple fact that only 10 million
Kg. of Darjeeling Tea is produced annually by the Darjeeling district,
has made it all more exclusive and desirable. Adherance to this high quality
profile, results in extremely low yields. It would not be an overstatement
to say that Darjeeling Tea is by far the finest and most sought after
Tea in the world.
|
| What are the Different
Flavours associated with Darjeeling Tea? |
Top |
The
Flavours of Darjeeling Tea differs from Season to Season. According to
the plucking period, the seasons can be categorised as under :
Easter Flush (March - April), Spring Flush (May - June),
Summer Flush (July - September), Autumn Flush (October - November).
|
| What is the importance
of the Darjeeling Logo? |
Top |
The
Darjeeling Logo is a property of The Tea Board of India. It was launched
in 1983. It is a symbol that verifies that the packet / caddy etc contains
100 % pure Darjeeling, unblended with teas from any other growth. There
are certian procedures prescribed by the Tea Board of India to be complied
with to get permission for the printing of the logo on a product.
|
| What should be checked
before buying a packet of Darjeeling Tea? |
Top |
The
Packet must have a Darjeeling Tea Logo. "Darjeeling” or “Pure
Darjeeling” or “100% Darjeeling” - must be mentioned.
|
| What does Organic tea
means? |
|
Top |
Tea qualifies as
‘organic’ only when active use of environment friendly techniques
are employed and the system is approved by inspecting authority to be truly
‘organically farmed’. |
| What
does leaf grade tell about a tea? |
|
Top |
Tea has many secrets
but none you can discover with a few helpful tips.
In traditional tea production there are 4 main groups of leaf grades.
Leaf - the tea leaves remain unbroken
Broken - the leaves are broken in coarse pieces. Somewhat
stronger at the same weight than leaf tea.
Fannings - thick broken but still with small leaf substance
(used in high quality tea bags)
Dust - the smallest siftings (tea bag quality)
One quality characteristic distinctive of the northern Indian tea gardens
is the times of the particular harvests.
|
| What does ‘Flush’
mean, when referring to Darjeeling tea? |
|
Top |
In tea, the tender
apical portions of shoots comprising the terminal bud, the internodes and
two or three expanding leaves immediately below it, which together constitute
the crop, the ‘flush’. Flush refers to the four separate plucking
seasons throughout the year, each known for it’s distinctive flavor.
First Flush (March - April), Second Flush (May - June), Monsoon Flush (July
- September) and Autumnal Flush (October - November) are the traditional
names. |
| Do
you supply tea bags also? |
|
Top |
Yes we supply tea
bags (masala, earl grey, orange, kasmiri kahwa, and darjeeling) also in
individual sachet of 2 gms each.
|
| What are the health
benefits of tea? |
|
Top |
Many studies have
demonstrated the anti-cancer properties of tea. They can stop the damage
that free radicals do to cells, neutralize enzymes essential for tumor growth,
and deactivate cancer promoters. Their effect on heart disease is less well
understood. Some laboratory studies have found that tea helps prevent blood
clotting and lower cholesterol levels. The leap to preventing heart attacks,
however, has not yet been made.
Tea also has fluoride for strong teeth, virtually no calories, and half
the amount of caffeine found in an equally-sized cup of coffee.
|
| How do I brew a cup
of tea? |
|
Top |
| Put loose tea
either directly into the teapot, or into an infuser, tea ball or filter.
A general rule is to use 1 rounded teaspoon per cup of tea. Adjust according
to tea type and taste.
Boil the Water.Once the water is heated, pour just a small amount into
the teapot, swirl to cover bottom & sides, and then discard. This
will create a warming effect, to help tea stay warm longer.
While boiled water is perfect for many tea types (black & oolong),
other tea types such as green tea and some white teas are best with hot,
but not boiling water (remove prior to reaching boiling).
Pour the hot water into the teapot, recap & let brew for 3 to 5 minutes,
or an appropriate time best for the individual tea type. Leaving an infuser,
teaball or filter in longer may result in a stronger and perhaps bitter
tasting tea.
|
| |
| What is pashmina? Is
it the same as cashmere and shahtoosh? |
|
Top |
Pashmina
is a term applied to the wool, and products made from the wool, derived
from the undercoat of the Capra hircus goat, a domestic breed raised primarily
at high elevations in Asia.
Shahtoosh, on the other hand, is a fiber derived from the undercoat of
an endangered Tibetan antelope, and is illegal in most Western countries.
It is much more expensive than pashmina.
|
| What factors contribute
to the quality in pashmina shawls? |
|
Top |
The
main factors, of course, are the specific fabric blend, and the style
of looming ("hand" or "machine"). A relatively minor
cost factor is the dye. We use Swiss dyes to compete the quality.
|
| What size are the shawls? |
|
Top |
The
Craft House Pashmina products come in following sizes and can be worn
by both the genders:
Shawl (100 cms x 200 cms)
Wrap / Stole (60 cms x 180cms)
Large Muffler (55 cms x 180 cms)
Scarf / Muffler ( 30 cms x 150 cms)
|
| What does "Standard
Ply" or 2 ply pashmina means? |
|
Top |
Standard
Ply is an industry term that is also known as 2 ply and shares the equivalent
thickness of the wool. Standard ply is the most popular and typical thickness
for pashminas as it allows the shawl to be worn as a warm scarf when it
is chilly as well as an elegant shawl or wrap even when it is warm outdoors.
|
| What does "Single
Ply" or 1 ply pashmina means? |
|
Top |
1-Ply
pashminas are pashmina shawls that are slightly more sheer than our regular
Standard Ply shawls. As the thread count is not equivalent to that of
the Standard Ply shawls, the amount of pashmina wool used is significantly
lower. This is the reason the price for these shawls are lower.
|
| What is a 100% pashmina,
70% Pashmina 30% Silk Blended Pashmina and 50% pashmina 50% Silk Blended
Pashmina? |
|
Top |
Actually
these are the quality of pashmina wool. 100% pashmina refers to the pure
pashmina wool and no silk is blended in 100% pashmina. 70% pashmina and
30% silk blended pashmina refers to pashmina wool that has the mixture
of 70% pure pashmina wool and 30% silk. And the 50% pashmina and 50% silk
blended pashmina has a mixture of 50% pure pashmina and 50% silk.
|
| what is a ring shawl?
|
|
Top |
The
"ring shawl" is a full-sized 100% pure pashmina shawl that theoretically
is fine enough to pass through a ring. Longer, finer fibers are better
because they are much softer, that's why a large shawl (200 cms
X 100 cms) made of finest cashmere fibers can pass through a
ring, this kind of precious Pashmina shawl is known as the ring shawl
because it is so fine that it can easily pass through a woman's ring.
This shawl is so elegant and luxurious you'll love it at first sight.
It conveys not only affluence but also taste and elegance.
|
| How much does your color
match with the specified color code? |
|
Top |
The
color code gives us a idea of the color you want, its depth, hue and brightness.
For 1-10 pieces, we reach 95-100% of the exact color and for more than
10 pieces, we can provide you the exact color of your choice. The color
remains different due to different resolutions, color display by different
computers of different configuration.
|
| Are your pashminas genuine?
What is the exact fiber they are made from? |
|
Top |
Our
pashminas are 100% authentic and genuine pashmina shawls. They are made
strictly from 100% of the finest pashmina (cashmere) wool. We do not blend
our pashminas with silk or synthetics.
|
| Who weaves and dyes
the Pashminas? |
|
Top |
Our
Pashmina is Hand spun and hand woven. Every winter pashmina wool is sheared
from the mountain goats and washed and graded. The wool is spun into yarn.
Silk yarn and Pashmina yarn are hand-woven in wooden frames, the ends
are cut and ready to be dyed. After dyeing, fringes are knotted and the
Pashmina are dry cleaned for final packaging.
|
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