General FAQ's

Update on orders processing due to Coronavirus (Covid-19) imapact.

Due to Corona Virus (COVID-19) impact, there are limited aviation capacity in the market, regulatory restrictions and priority being given to relief supplies, there might be some transit time impact on shipments. These delays will result in a backlog of shipments leading to delay in final deliveries.

Currently, we are unable to dispatch the orders till 31st March 2020 from India.

How to shop at CRAFT HOUSE online.

Step by step procedure for placing an order :-

STEP 1
Click on desired category to view and buy product. Click on product image or name to go to product detail page, Then click ‘Add to cart’.

STEP 2
If you want to shop more then click ‘continue shopping’ otherwise click ‘checkout’.

STEP 3
Give your billing and shipping detail. On confirming Terms & Conditions final bill will be prepared.

STEP 4
Review your order before making payment.

STEP 5
Make payment through your Paypal id or VISA/Master/Diners Card.

STEP 6
Thank you message will confirm your transaction and you will receive an email confirmation shortly in your mentioned email id.

I am a reseller, do you supply wholesale?
Yes we supply to wholesaler/ Retailers internationally. Kindly contact us.

Do you ship the products across the world?
Yes we do shipping through International repute Courier/cargo company. Bigger export consignments are sent through Air/Ship Cargo.

How long does shipping take?

The shipment will be dispatched within 6 ~8 working days from the date the order is placed. Please note however that the times in transit vary depending on your location.